The
mission of the Gentry School District is to work with the community in providing
safe and successful educational experiences for each student.
Technology Department
Network Troubleshooting
| Typical Novell Login Box: |
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| Common reason for network failure:
In the above Novell Login example you'll notice the "Workstation Only" checkbox is UNCHECKED. You must have this box UNCHECKED or it does not authenticate you with our network. Please, in case you are having network difficulties be sure to logout, make sure this box is UNCHECKED and log back in to see if this resolves the issue. Common problems: You cannot access your GradeBooks via GradeQuick. GradeQuick will open but will not let you open your classes. In order to be authenticated with our network you MUST properly login to the Novell Network to have access to your files. See "Workstation Only" checkbox is UNCHECKED. Pegasus Mail not working or missing shortcut. If at anytime you recieve an error message that the shortcut is invalid or has moved. You need to immediately logout and log back in. This should reconnect all your network drives and restore your connection. |